Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software.
Community Services & NFP
Managing complaints, enquiries and compliments in community service or NFP organisations can be challenging with volunteers and staff often spread over many locations around the state or country.
Manufacturing food products for humans or pets not only requires adherence to strict quality control processes but also to food safety related quality processes.
Compliance to ASIC regulations like RG 165 and RG 271 are mandatory for financial service providers. Since 2020, RG 271 has introduced many sections that are now enforceable.
Complaints Pro® manufacturing industry pack is designed to help manufacturing organisation use a risk based approach to managing complaints and non conformances.
“I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro® is by far and away the best.”
Glen Cooper
National Manager Complaint Solutions - First State Super
