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Community Services & NFP

Managing complaints, enquiries and compliments in community service or NFP organisations can be challenging with volunteers and staff often spread over many locations around the state or country.

Food Safety

Manufacturing food products for humans or pets not only requires adherence to strict quality control processes but also to food safety related quality processes.

Education

Complaints Pro® allows you to link Schools, departments and staff to complaints, enquiries and compliments.

Financial Services

Compliance to ASIC regulations like RG 165 and RG 271 are mandatory for financial service providers. Since 2020, RG 271 has introduced many sections that are now enforceable.

Manufacturing

Complaints Pro® manufacturing industry pack is designed to help manufacturing organisation use a risk based approach to managing complaints and non conformances.

Don’t take our word for it

“I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro® is by far and away the best.”
Glen Cooper
National Manager Complaint Solutions - First State Super