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Industry Specific Complaints, Quality and Compliance Software

- Inspired by 'Best Practice'

- Powered by Salesforce

- Hosted in Australia

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Leading Complaints departments trust Complaints Pro

Industry Specific Software

We provide Complaints, Quality, and Compliance management software to the following industries.

Complaints Pro: The best-in-class approach to managing complaints

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About Causia (1)

Causia: 20 years of Complaints Management expertise

Our enterprise software, Complaints Pro, is the Australia's first industry-specific Complaints, Quality and Compliance platform. And, it’s powered by Salesforce.

It’s easy to use, quick to implement and requires minimal staff training, while bringing efficiency and clarity to your Complaints Management process.

Add to that our 20 years of experience in Complaints Management best practice ... And you have Australia's leading Complaints Management System.

Don't take our word for it

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I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro® is by far and away the best.
National Manager Complaint Solutions
Aware Super
We highly recommend Complaints Pro for Superannuation Services to manage superannuation-related dissatisfaction and complaints.
CRM Product Owner
Michael Holmes
"Complaints Pro for Banking got us ASIC RG 271 compliant fast, the whole bank love's how easy it is and Causia's support is incredible"
Team Manager
Top Australian Bank
"Complaints Pro for Insurance got us ASIC RG 271 compliant fast and Causia's support is amazing"
Large Australian Insurance Company

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Industry specific Complaints, Quality and Compliance Software powered by Salesforce.