






Financial Services Specific Software
We provide Financial Services Specific Complaints, Quality, and Compliance management software to the following 5 industries

- Long & Complex Frontline Forms
- Lots of Time & Money to Clean up report for ASIC
- Lots of Time & Money Required to Train New Staff
- Non-Compliant Processes
- Expensive to Update when RG 271 Changes Come up
- No Way to Gather Important Insights
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- 1 Week Implementation
- Ongoing Compliance to All RG 271 Updates
- '6-Click' Frontline Forms
- '1-Button' ASIC Regulatory Report Extract
- AI Powered Reporting & Analytics
- AI Predictions & Suggestions
- CRM Intergration Compatibility
- Capture Customer & Third Party Complaints
- IDR Email Templates
- Drag & Drop Customisation for Reports & Dashboards
- Fully Trained in 15 Minutes
- Single Source of Truth
- RG 271 Rules Built into Every Process
About Causia®
Since ASIC RG 271's release in October of 2021, our team at Causia have dedicated themselves to creating the most self-guided, inuitive, and simple RG 271 Compliant Complaints Management system in Australia. With 20+ years of experience, in Complaints, Quality, and Compliance management, our goal is to take all RG 271 Compliance and Complaints Management concerns off your hands.

Don't take our word for it

"I have seen about 20 different Complaints Management systems in my time in the Financial Services Industry and Complaints Pro® is by far and away the best."

"We highly recommend Complaints Pro for Superannuation Services to manage superannuation-related dissatisfaction and complaints."